Administrative Assistant
£25000 per annum
Bedford
Permanent
Hybrid Working
Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as an Administrative Assistant. This is your chance to play a meaningful role in helping people across the UK build stronger financial futures and to do it as part of a supportive, energetic team.
Why This Role Matters
In this role, you’ll have the opportunity to deliver essential administrative support that keeps the team running smoothly — from managing general clerical and coordination tasks to supporting the wider management team with day‑to‑day operational needs. Your work will directly influence the team’s ability to function efficiently, respond to customers effectively, and ultimately support the services that help improve people’s financial wellbeing across the UK.
You’ll join a team that’s passionate, collaborative, and driven by the belief that financial confidence should be something everyone can access.
What You’ll Be Doing
The Administrative Assistant will be responsible for:
- Handle incoming and outgoing communications via email or post, ensuring timely and professional responses
- Maintain and update internal databases, spreadsheets, and filing systems
- Support the preparation of reports, statistics, printing and documentation for internal and external stakeholders
- Schedule and coordinate internal external events, liaising with providers and overseeing all aspects of the event
- Schedule and coordinate internal meetings, take minutes, and distribute follow-up actions
What You’ll Bring
To be successful in this role, you’ll need:
- Proven experience in an administrative or operational support role
- Excellent communication skills – written, verbal, and interpersonal
- Strong proficiency in Microsoft Office (MS Excel and MS PowerPoint, in particular)
- Excellent time management skills and the ability to prioritise work
- High attention to detail and accuracy in data entry and documentation
Our Recruitment Process
We keep things simple, fair, and transparent:
Stage 1: Application review – a member of our Talent team will review your CV
Stage 2: If successful at Application review, you will be invited to book in for a Telephone Interview (up to 20 mins)
Stage 3: Final stage interview with the hiring panel on w/c 5th May
Everything we do aligns with the Civil Service Commission’s Recruitment Principles.
About Us
MaPS is based in bright, modern offices in Bedford, and we’re here to help people across the UK feel more confident and informed about their money.
Our values guide how we work together:
- Caring – for colleagues and the communities we support
- Connecting – building supportive, positive relationships
- Transforming – creating impact that truly matters
We’re proud to foster an inclusive, welcoming culture. Our colleague networks include LGBTQ+, neurodiversity, women’s health, men’s health and ethnicity groups — and we welcome applications from all backgrounds.
What We Offer
- 30 days’ annual leave plus bank holidays
- Pension (2:1 matched contribution up to 10%)
- Season ticket loan
- Cycle to work scheme (up to £3,000)
- Subsidised eye tests & flu jabs
- Life assurance
- EAP Assist & Life
- Enhanced family and sick pay
- 2 paid volunteering days
- Recognition scheme
- Retail discounts portal
Flexible Working
We believe work should fit around life. This Bedford‑based role offers genuine flexibility so you can balance work, family, and personal commitments. We come together for purposeful team collaboration to stay connected and drive great results.
Career Development
We love supporting internal growth and progression, while continuing to follow fair and open Civil Service recruitment practices.
Important Information About Applying
- Please apply only via official MaPS links - we can’t accept applications via email or unauthorised sites.
- MaPS is unable to offer visa sponsorship.
Reserve List: If you're successful at interview, we may place you on a reserve list for up to 6 months. If a similar role becomes available, you may be offered it without the need for another assessment.
If you believe your application hasn’t followed the Civil Service Commission’s Recruitment Principles, you can contact resourcing@maps.org.uk. If unresolved, you may then contact the Civil Service Commission.
Job Reference: MaPS01141
Close Date: 20/04/26