Digital Programme Analyst

  • Job Reference: MaPS00610
  • Date Posted: 10 June 2024
  • Recruiter: Reed Talent Solutions
  • Location: Caxton House, Tothill Street, London, SW1H 9NA
  • Hybrid Working: Some hybrid working possible
  • Salary: £43,000
  • Sector: IT
  • Job Type: Fixed Term Contract FTC
  • Duration: 23 Months
  • Contact: Karen Clarke
  • Email:

Job Description

Digital Programme Analyst

c.£43,000 per annum


Fixed Term Contract – 23 Months

Hybrid Working


The Money and Pensions Service (MaPS) Pension Dashboard Programme (PDP) Team is hiring a Digital Programme Analyst to support the Lead Agile Programme Manager. This role involves working across multiple workstreams as part of an integrated programme of delivery. It is ideal for a candidate whose project and delivery management skills are still developing.

This is an excellent opportunity for somebody who is looking to progress their career and skills in project and delivery management at the same time as being part of an organisation that improves the financial wellbeing for individuals.

Here is an insight to the Pensions Dashboard Programme:

Pensions dashboards will enable people to access key information about all of their UK pensions, private and State, in one place online, revolutionising how people engage with their pensions throughout their lives. Enabling the delivery of pensions dashboards will require up to 52m adults in the UK to be connected with up to around 43,000 pension providers and schemes to search for their pensions.

Development work by industry has already taken place, as a concept. The goal is now to turn it into a delivery solution for the benefit of UK citizens. MaPS has created a PDP which will be responsible for delivering the digital architecture and governance framework that will allow multiple parties to be connected as part of the pension’s dashboards ecosystem. This hugely significant development has the potential to improve the financial wellbeing of millions of people.

The programme is comprised of an Industry Steering Group and a supporting Programme team within MaPS. The Programme is working in close partnership with DWP, TPR and FCA who all have related delivery responsibilities. Industry has had, and will continue to have, a crucial role to play in designing and developing the necessary components to make pensions dashboards possible.

As the role holder, to deliver the service outcomes for the public, you will:

  • Be responsible for completing programme deliverables, including assisting with plans, risks, issues and other governance within the digital programme.
  • Collate, analyse and use a range of relevant, credible information from internal and external sources to support programme decisions.
  • Track and manage progress plans and budgets, contributing to accurate reporting to the Head of Digital Design & Delivery, utilising the relevant tooling (e.g Jira) to support across the digital leadership team.
  • Actively manage change and governance activity, working closely with other programme colleagues
  • Work with stakeholders across the ecosystem to ensure all digital interdependencies are jointly owned and managed between parties.
  • Help develop and utilise meaningful metrics and visualisations to measure progress and provide reassurance that the project remains on track
  • Assist in communication across internal and external project stakeholders, and 3rd party suppliers, ensuring consistency with broader programme or organisational messaging
  • Encourage collaboration and good communication within their team, dealing with conflict and helping to establish a positive team culture.

This is not meant to be an exhaustive list of duties. The need for flexibility, shared accountability and team working is required, and the role-holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed.

You will need to demonstrate the following skills and experience:

Essential Skills:

  • Has a good awareness of project/delivery management methodology in a digital environment, preferably with some exposure to supplier and financial management.
  • Has a good understanding of agile ways of working, particularly demonstrating an agile mindset, with demonstrable experience of having worked in an Agile digital/technology environment.
  • Has an awareness of the importance of planning and forecasting and the different ways to develop a plan.
  • Experience of collaborating with stakeholders and/or suppliers to resolve complex issues, managing conflicting dynamics.
  • Demonstrable facilitation skills with experience of tailoring messages to a range of audiences.
  • Regularly monitor your own and team’s work against milestones.
  • Experience of utilising Atlassian Jira to build plans, track and report progress on digital/technology delivery projects or programmes.

Desirable Skills:

  • Experience of working closely with external supplier and comfortable with tackling challenging situations with tact and sensitivity.
  • Experience of working in central government, delivering against Government Digital Service (GDS) Standards
  • A good understanding of issues within a large development programme
  • Helping construct and deliver messages across all stakeholders on a project, ensuring they are communicated with on a consistent basis.
  • Experience within the pensions industry and/or Department of Work and Pensions, Pensions Directorate

Personal Qualities

  • A good team player who can support, contribute, work collaboratively and actively participate in projects.
  • Good attention to detail and driven to deliver work of high quality and accuracy
  • Resilient and able to persevere in a challenging environment
  • Good written and verbal communication skills
  • Self-motivated with commitment and enthusiasm
  • Be confident and professional in dealing with customers and suppliers
  • Strong analytic skills including the ability to identify patterns, potential issues and solve problems
  • Ability to produce reports and presentations suitable for multi-level audiences and provide updates both formally and informally

How to apply:

To apply for this position, we kindly request that you submit a cover letter of up to 500 words.   Give evidential points against the job description to demonstrate how you are closely aligned to the role and detail why you want to work for the Money and Pensions Service.  We recommend you tailor your CV for this role.

At the heart of the Money and Pensions Service are our values – caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people in and around Bedford to come and work for us, but we need people who align themselves to our values: -

  • Caring
    We care about our colleagues and people whose lives we are here to transform.
  • Connecting
    We will transform lives through our ability to make positive connections.
  • Transforming
    We are committed to transforming lives and make a positive societal impact.

About MaPS

At MaPS, we help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance and debt advice throughout their lives, however and whenever they need it.

About our people 

We are keen to encourage applications from individuals across the whole community with the skills, knowledge, and behaviours for the job, and who show a strong commitment to MaPS’ objectives, values, and vision.  It is important to us that we continue our ambition to be a genuinely diverse and inclusive organisation, so that we reflect the people we are here to help.

Our inclusive working environment

By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds.

We work hard to ensure that we have a progressive approach to inclusion, equity and belonging.  We really do want our colleagues to “bring their whole selves to work.”

By way of brief example, we have an enviable ethnic diversity mix, equal gender balance with a zero mean gender pay gap and thriving colleague and ally networks, including LGBTQ+, neurodiversity, women’s health, men's health, ethnicity, and diversity.

What Money and Pensions Service can offer you?

  • Generous Annual Leave – 30 days plus Bank Holidays
  • Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
  • Interest-free loan to help you buy season tickets for buses and trains
  • Cycle to work Scheme
  • Subsidised eye test & flu jabs
  • Life assurance scheme
  • Give as you earn scheme
  • Employee assistance programme (EAP)
  • PAM Assist and PAM Life scheme (Wellbeing)
  • Enhanced family and sick pay
  • Paid volunteering (2 days a year)
  • Recognition Scheme
  • Discounts portal to numerous retailers

At MaPS, we take pride in our flexible approach to work.  As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, noncontractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required.

If you’re already a MaPS employee, and as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing

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Job Reference:  MaPS00610

Close Date: 24/06/2024