Insight Manager (Money Guiders)
c.£55,000 per annum
Bedford
Fixed Term Contract, 12 months
Hybrid Working
The Insight Manager is the organisation’s subject matter expert in a specific field of insight. They take full ownership of key strategic research projects, from commissioning to project management, and present insights to senior stakeholders.. The Insight Manager builds and maintains a strong network of internal and external stakeholders to ensure the insight agenda, collaborating closely with partner research agencies. Given the focus on Money Guiders , their work involves researching audiences such as organisations offering money guidance services, money guidance practitioners and the UK population in need of money guidance.
The Insight Manager will report directly to Senior Insight Manager, whilst working closely with the Money Guiders team. In this role you will be responsible for the following;
- Commissioning and managing research projects, ensuring they are delivered to a high standard, on time and within budget.
- Translating stakeholder requests into effective research briefs and managing research agency relationships.
- Analysing quantitative and qualitative data, including complex datasets, to provide objective insights.
- Developing and presenting compelling stories through reports and presentations to senior stakeholders.
- Building and maintaining relationships with internal and external stakeholders to identify evidence gaps and insight opportunities.
- Ensuring research materials and deliverables meet project objectives and business needs.
- Integrating with the Money Guiders team and ensuring insight lies at the heart of Money Guiders’ growth
You will need to demonstrate the following skills and experience;
- Relevant experience in research, ideally in the field of money or personal finance.
- Ability to manage both qualitative and quantitative studies and ongoing tracking projects.
- Proficient in research design, questionnaire development, fieldwork management, analysis, and reporting.
- Strong project management skills, with experience in resolving issues and managing third-party agencies.
- Proficiency in analysing data using Excel, SPSS or similar, and experience
- Excellent analytical and influencing skills to present complex information to various audiences.
The Money and Pensions Service is based in Bedford and as a key employer in the town we work hard to ensure that we are an active part of the community. This is a great opportunity for you to join us in Bedford and to be an integral part of the Money and Pensions Service team.
We are already forging great relationships with Bedford Borough Council and other local organisations to ensure that we are an active part of the community and fully integrated to play our part in the Government’s “levelling-up” strategy. This is a wonderful opportunity for you to be one of the first colleagues to join us in Bedford and to be an integral part of helping us establish ourselves in the town.
At the heart of the Money and Pensions Service are our values – caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people in and around Bedford to come and work for us, but we need people who align themselves to our values: -
- Caring
We care about our colleagues and people whose lives we are here to transform.
- Connecting
We will transform lives through our ability to make positive connections.
- Transforming
We are committed to transforming lives and make a positive societal impact.
About MaPS
At MaPS, we help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance and debt advice throughout their lives, however and whenever they need it.
About Money Guiders
Money Guiders aims to improve the quality of money guidance being delivered through
others to those in need across the UK. We do this through providing free professional development to organisations or practitioners who talk to their customers and service users about money. Money Guiders is a long-term change initiative with plans to scale significantly over the next few years. More information on Money Guiders can be found on our wesbite.
About our people
In our move to Bedford, we aim to attract and retain the absolute best talent, so we can achieve our objectives and continue to make a difference to millions of people’s lives. We are keen to encourage applications from individuals across the whole community with the skills, knowledge, and behaviours for the job, and who show a strong commitment to MaPS’ objectives, values, and vision. It is important to us that we continue our ambition to be a genuinely diverse and inclusive organisation, so that we reflect the people we are here to help.
Our inclusive working environment
By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds.
We work hard to ensure that we have a progressive approach to inclusion, equity and belonging. We really do want our colleagues to “bring their whole selves to work.”
By way of brief example, we have an enviable ethnic diversity mix, equal gender balance with a zero mean gender pay gap and thriving colleague and ally networks, including LGBTQ+, neurodiversity, women’s health, men's health, ethnicity, and diversity.
What Money and Pensions Service can offer you?
- Generous Annual Leave – 30 days plus Bank Holidays
- Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
- Interest-free loan to help you buy season tickets for buses and trains
- Cycle to work Scheme
- Subsidised eye test & flu jabs
- Life assurance scheme
- Give as you earn scheme
- Employee assistance programme (EAP)
- PAM Assist and PAM Life scheme (Wellbeing)
- Enhanced family and sick pay
- Paid volunteering (2 days a year)
- Recognition Scheme
- Discounts portal to numerous retailers
At MaPS, we take pride in our flexible approach to work. Most of our roles can operate on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, noncontractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
The Money and Pensions Service (MaPS) is an arm’s-length body sponsored by the Department for Work and Pensions. This role is to be appointed under MaPS Terms & Conditions. Full details on the T&C’s are found https://maps.org.uk/
Our policy requires that selection for appointment to the MaPS is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions Service via email: recruitment@maps.org.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.
If you’re already a MaPS employee, and as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing recruitment@maps.org.uk
Job Reference: MaPS00831
Close Date: 18TH May 2025