Internal Communications Adviser
c.£50,000 per annum
Bedford
Permanent
Hybrid Working
We are seeking an experienced, confident, and motivated Internal Communications Adviser to join our dynamic and fast-paced Internal Communications Team.
We need a creative and proactive individual with strong written, oral, and digital skills, along with excellent interpersonal abilities. Your role will be crucial in creating and delivering engaging content that aligns with our Corporate Internal Communication strategy. You will work closely with colleagues from media, social, digital, and strategic teams to ensure coherent and unified messaging. Additionally, you will collaborate with colleagues across the organisation to coordinate and deliver internal communications, using analysis, insight, and understanding to effectively reach various audiences and support the Money and Pensions Service in achieving its KPIs and Strategic Plan.
As a member of the Government Communications Service, you will receive support for your career development. If you are looking for a new challenge and want to be part of a creative, innovative, supportive, and friendly team, we would love to hear from you.
Key Responsibilities:
- Internal Communications development and delivery.
- Work across the organisation to source, write and edit content and stories that demonstrates the organisation’s vision and purpose, and celebrates and showcases staff achievements.
- Provide advice to colleagues and support the creation of content, which is accessible and inclusive, creates a sense of community, shared purpose, and supports the articulation of our values.
- Set up and deliver a project to improve digital communications channels such as the intranet – working with multiple internal stakeholders to ensure it remains up to date.
- Work with teams across the organisation including People and Culture and IT to further facilitate two-way communications and collaboration in a hybrid working environment.
- Creating content for internal audiences across different channels, including: our intranet, virtual briefings, in person events, leadership communications cascades and our weekly e-bulletin. Monitor communication activity by collecting and recording impact.
You will need to demonstrate the following skills and experience.
- Significant experience in internal communications or similar role.
- Excellent written and verbal communications skills, with the ability to produce high-quality accessible content adapted to suit different internal communications channels including: the intranet, internal newsletter, presentations, blogs, and briefings for internal events.
- Experience of delivering internal events and supporting communications in a hybrid working environment.
- Ability to build excellent working relationships with colleagues to deliver high quality internal communications.
- Understanding of different engagement and communication channels and the pros and cons of each.
- Good understanding of internal engagement and communication theory and delivery.
At the heart of the Money and Pensions Service are our values – caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people in and around Bedford to come and work for us, but we need people who align themselves to our values: -
- Caring
We care about our colleagues and people whose lives we are here to transform.
- Connecting
We will transform lives through our ability to make positive connections.
- Transforming
We are committed to transforming lives and make a positive societal impact.
About MaPS
At MaPS, we help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance and debt advice throughout their lives, however and whenever they need it.
About our people
We are keen to encourage applications from individuals across the whole community with the skills, knowledge, and behaviours for the job, and who show a strong commitment to MaPS’ objectives, values, and vision. It is important to us that we continue our ambition to be a genuinely diverse and inclusive organisation, so that we reflect the people we are here to help.
Our inclusive working environment
By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds.
We work hard to ensure that we have a progressive approach to inclusion, equity and belonging. We really do want our colleagues to “bring their whole selves to work.”
By way of brief example, we have an enviable ethnic diversity mix, equal gender balance with a zero mean gender pay gap and thriving colleague and ally networks, including LGBTQ+, neurodiversity, women’s health, men's health, ethnicity, and diversity.
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What Money and Pensions Service can offer you?
- Generous Annual Leave – 30 days plus Bank Holidays
- Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
- Interest-free loan to help you buy season tickets for buses and trains
- Cycle to work Scheme
- Subsidised eye test & flu jabs
- Life assurance scheme
- Give as you earn scheme
- Employee assistance programme (EAP)
- Enhanced family and sick pay
- Paid volunteering (2 days a year)
- Recognition Scheme
- Discounts portal to numerous retailers
At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, noncontractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required.
If you’re already a MaPS employee, and as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing recruitment@maps.org.uk
Terms and conditions | Money and Pensions Service (maps.org.uk)
Job Reference: MaPS00797
Close Date: 19th March 2025