Strategic Planning & Portfolio Manager
c.£86000 per annum
Bedford
Permanent
Hybrid Working
Join us at the Money and Pensions Service (MaPS) as a Strategic Planning & Portfolio Manager. The responsibility of this role is to provide strategic planning leadership, ensure portfolio coherence, and establish a robust Design Authority function. Working directly with the Corporate Director, they will drive integration across programmes through establishing and maintaining robust governance and reporting frameworks to monitor, identify ongoing improvement and enable prioritisation. define strategic priorities and support the successful implementation of structural and cultural change whilst maintaining alignment with strategic goals. You will be joining at an exciting and important time as you’ll play a pivotal part of helping and forming this new directorate.
You’ll be part of a dynamic team dedicated to helping people across the UK improve their financial wellbeing.
Role Overview
In this role you will be responsible for the following;
- Lead the development of an integrated strategic plan for the new directorate, ensuring alignment with the corporate objectives, transformation ambitions and service delivery outcomes
- Supporting customer design, improvement and quality function
- Translating the emerging operating model into detailed implementation plans, milestones and decision points
- Coordinate planning across multiple teams and services to ensure clarity of scope, responsibilities, interdependencies, sequencing and business readiness
- Monitor and report progress, identifying risks, issues and opportunities, and providing strategic recommendations to the Corporate Director.
- Identify improvement opportunities, conduct reviews to establish and support solutions and continuous improvement
- Lead and embed change management practice and tools into ‘strategy to delivery’ planning
- Lead on defining and ensuring robust governance, including the design and implementation of a design authority function
- Lead annual business planning, resource planning and budget profiling processes engaging across wider MaPS teams and directorates
- Lead the Strategic Planning & Portfolio team, embedding a culture of inclusivity, personal growth and the MaPS values
- Be part of the Design, Improvement & Quality leadership team contributing to
- ○developing best ways of working across teams
- ○supporting people to do their best
Skills and Experience Required
Essential:
You will need to demonstrate the following skills and experience;
- Proven experience in strategic planning, portfolio management, transformation leadership or service design at a senior level
- Proven expertise in leading and delivering large/complex programmes with customers at the centre including operating models or large-scale organsational change.
- Strong and effective leadership, interpersonal and communication skills
- Proven experience of solving problems in complex situations
- Demonstrable experience of establishing and managing robust governance frameworks to maintain strategic alignment
- Demonstrable knowledge and experience of planning, monitoring and controlling workstreams including budgeting and resource allocation procedures.
- Strong understanding of design authority principles, service design practice and governance frameworks
- Ability to analyse complex data, draw conclusions, produce reports and make recommendations to senior management in relation to programme delivery.
- Ability to work at pace in a complex environment, driving progress in the face of a range of competing views and priorities and being calm and resilient in pressured situations.
- Evidence of a proactive, results-driven and collaborative approach to change and delivery with a willingness to challenge the status quo and come up with new ideas and approaches to achieve the successful delivery of corporate objectives.
- Strong political awareness and emotional intelligence
Desirable:
- Experience in local government, public services or large complex organisations
- Qualification in programme/portfolio management (e.g MSP, MoP, Prince2, Agile)
- Background in people-centred design, CX or process improvement
About Us
The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.
At the heart of the Money and Pensions Service are our values – caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people to come and work for us, but we need people who align themselves with our values:
- Caring
We care about our colleagues and the people whose lives we are here to transform.
- Connecting
We will transform lives through our ability to make positive connections.
- Transforming
We are committed to transforming lives and making a positive societal impact.
Our Inclusive Working Environment
By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to “bring their whole selves to work.”
Our colleague and ally networks encompass LGBTQ+, neurodiversity, women’s health, men’s health, ethnicity, and diversity.
What We Offer
- Generous Annual Leave – 30 days plus Bank Holidays
- Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
- Interest-free loan for season tickets for buses and trains
- Cycle to work Scheme
- Subsidised eye tests & flu jabs
- Life assurance scheme
- Give as you earn scheme
- Employee assistance programme (EAP)
- PAM Assist and PAM Life scheme (Wellbeing)
- Enhanced family and sick pay
- Paid volunteering (2 days a year)
- Recognition Scheme
- Discounts portal to numerous retailers
Flexible Working
At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per month. Hybrid working is a voluntary, non-contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
Recruitment Process:
- Initial Review: Our recruiter will review your CV. If it looks like a good fit, they'll reach out to arrange a call.
- Hiring Manager Review: If the recruiter thinks you're suitable, your CV will be passed to the hiring manager, who will decide whether to invite you for an interview.
- Interview: If selected, you'll participate in a virtual interview. This single-stage process allows you to demonstrate your skills and experience through competency-based questions. This will also require you to deliver a short presentation.
Career Development
In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process.
Reserve List
If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required.
Application Process
The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions Service via email: recruitment@maps.org.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.
Job Reference: MaPS01155
Close Date: 16/04/2026